Privacy Policy

Last Updated: July 2026

At Luna's Resin, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide when visiting or making a purchase from our store.

Information We Collect

When you place an order or contact us, we may collect the following information:

• Your name

• Shipping and billing address

• Email address

• Phone number (if provided)

• Payment information (processed securely by our payment providers)

• Order history

We may also automatically collect limited information such as your IP address, browser type, and device information to improve your shopping experience.

How We Use Your Information

We use your information to:

• Process and fulfill your orders

• Provide customer support

• Send order confirmations and shipping updates

• Respond to questions or requests

• Improve our website and customer experience

• Prevent fraudulent transactions

Payment Security

We do not store your payment information. All payments are securely processed through trusted third-party payment providers.

Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share your information only with trusted service providers, such as payment processors and shipping carriers, when necessary to fulfill your order.

Cookies

Our website may use cookies to improve functionality, remember your preferences, and enhance your shopping experience. You can disable cookies through your browser settings if you prefer.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no method of online transmission or storage is 100% secure.

Your Rights

Depending on your location, you may have the right to:

• Request access to your personal information

• Request corrections to inaccurate information

• Request deletion of your personal information where permitted by law

To make a request, please contact us using the email below.

Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those websites.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Luna's Resin
Email: lunasresin@outlook.com